GENERAL CONDITIONS,
ACCEPTANCE AND CANCELLATION AND RETURN POLICY

GROUP ACTIVITIES

To reserve a place it is necessary to pay the total or 50% of the activity. In case of 50% reservation, the rest must be paid always before starting the activity.

Cancellations / returns Group Classes
Cancellations at least 48 hours in advance 100% refundable. Cancellations within 24 hours prior to the activity: 50% refundable. No show or cancellation the same day of the activity: Non-refundable.

PRIVATE GROUPS

For the reservation of private groups, payment of at least 50% of the total activity must be made. The rest must always be paid before carrying out the activity.

Cancellations / Returns Private Groups

Group reservations from April to November

  • Cancellations at least 1 month in advance: 100% refundable.
  • Cancellations less than 1 month before the activity: 50% refundable.
  • Cancellations within 7 days prior to the activity: non-refundable.

Group reservations from December to March

  • Cancellations 15 days before the activity: 100% refundable.
  • Cancellations 7 days before the activity: 50% refundable.
  • Cancellations 48 hours before the activity: non-refundable.

GENERAL CONDITIONS / RETURN POLICY

PRICES
All the prices of our products displayed on www.surfschoolmallorca.com have VAT included. The final summary of the final purchase price is displayed. The prices shown on www.surfschoolmallorca.com can be reviewed and modified if conditions require it at any time.

PAYMENT

Credit card
We guarantee that every transaction made at www.surfschoolmallorca.com is completely secure. All operations involving the transmission of personal data or banking using a secure environment. Also on your credit card, they are not registered in any database, but go directly to the POS (Point of Sale of the Terminal Bank). The following information will be sent to you on the back of your card

RETURNS

Surf Courses / Excursions, Stand Up Paddle, Windsurf, Kayak.

  • Full refund at least 48 hours in advance.
  • 50% refund with up to 24 hours before the activity.
  • No refunds will be made if cancellations are made within the same day of the activity or past date.
  • In case of cancellation by Surfschoolmallorca, the total amount paid by the client will be refunded.

Surf Campus / Children and adults.

  • Up to 1 month before the activity: 100% refundable.
  • Up to 15 days before the activity: 50% refundable.
  • During the 15 days prior to the activity: Non-refundable.
  • Failure to attend the course will not accrue days nor will refunds be made for individual days.

Equipment Rental

  • Full refund at least 48 hours in advance.
  • 50% refund within 24 hours before the activity.
  • No refunds will be made if cancellations are made within the same day of the activity or past date.
  • In case of cancellation by Surfschoolmallorca, the total amount paid by the client will be paid.

To make your return, contact us by phone at 619749271 or by email at the following
address surfschoolmallorca@yahoo.com